HSBC Philippines: 150 years of empowering people and shaping futures
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HSBC Philippines is celebrating its 150th anniversary this year, a significant milestone that underscores its enduring commitment to its people —the driving force behind its continued success.
For 150 years, HSBC Philippines has not only played a vital role in the nation's economic growth but has also consistently prioritized its employees, fostering a culture of growth, inclusion, and well-being.
A legacy of empowerment: From Manila to global reach
HSBC's journey in the Philippines began in 1875 with the opening of its first branch in Manila, supporting international trade. This early commitment to facilitating commerce laid the foundation for its enduring success. The bank's expansion beyond Manila in 1883, with the establishment of a branch in Iloilo, further solidified its presence and its role in supporting the growth of the sugar industry and regional commerce.
Through periods of significant historical change—including the American era and the aftermath of World War II—HSBC remained a steadfast presence, consistently demonstrating its commitment to the Philippine economy and its people.
As Lani Biacora, formerly Head of Global Trade Solutions (GTS)—Business Development at HSBC Philippines, and now head of GTS Business Management at HSBC Singapore, eloquently states, "HSBC’s purpose is opening up a world of opportunity. And for me, opportunities are not only meant for our customers or stakeholders but also for us, as employees."
"It means opportunities to learn new skills, to work with a different group of people, and to learn more about different cultures. This is made possible because of our vast network and international connectivity."
Biacora’s sentiment perfectly encapsulates the essence of HSBC Philippines' employee value proposition. The bank's commitment to fostering a culture of opportunity is evident in its various initiatives, from its well-designed local capability-building programs to its regional and global talent development programs.
The Country Graduate Programme, for instance, equips high-potential individuals with the skills necessary to succeed in managerial positions, contributing to the country's succession pipeline.
The Internship Programme provides invaluable insight into the banking sector, while short-term assignments and job tastings allow employees to explore different roles and functions, further enhancing their professional development.
The Short-Term Assignment and Job Tasting programme offers employees the chance to explore different roles—locally or internationally—on a temporary basis. This initiative fosters professional growth through hands-on experience, skill development, and cross-departmental collaboration.
Empowering employees through a people-first approach
HSBC Philippines' commitment to its employees is not merely a statement; it is woven into the fabric of the organization's culture.
The bank's Employee Value Proposition is anchored on five core pillars: Internationalism, Performance Management and Recognition, Flexibility, Diversity and Inclusion, and Well-being.
These pillars collectively create a work environment that empowers individuals to thrive on their own terms.
Internationalism is a cornerstone of HSBC's approach, enabling employees to build global careers and gain international exposure. Ritchie Jandayan, Associate Director, Senior Account Manager at HSBC Singapore, highlights this aspect: "What makes HSBC unique is that there are always opportunities to experience an international role.”
“Whether you are looking for a permanent career abroad or just looking to experience the working environment in another country, it is something you can plan out and pursue as part of your career at the Bank."
The bank's commitment to Performance Management and Recognition ensures that meaningful contributions are fairly rewarded, fostering a culture of purpose and appreciation.
Flexibility is another key element, with HSBC supporting hybrid work models and agile cultures that empower employees to manage their work-life integration effectively.
Gold Ocampo, ASP Regional Head of Anti-Bribery and Corruption, further emphasizes the supportive work environment: “HSBC is a strong advocate of work-life balance, and it is truly something embedded into the culture of the Bank.”
“I have benefitted from a flexible work scheme that allows me to attend to the needs of my family without compromising my work deliverables.”
Diversity and Inclusion are essential, with HSBC creating a space where every voice, identity, and lived experience is valued.
The bank's commitment to well-being extends beyond competitive pay and benefits, encompassing enhanced parental policies, mental health initiatives, and financial well-being programs.
Minuch Anson, Director for Institutional Sales, Markets and Securities Services emphasizes the importance of financial well being support: “HSBC has provided me with the financial stability to support my family and an environment to remain my authentic self and opportunity to continuously grow and become a better person. HSBC allows me to reinvent myself and find opportunities to grow, you just have to want it and ask for it.”
Looking ahead: A future built on people
HSBC Philippines' 150-year legacy is a testament to its enduring commitment to its people. As the bank continues to evolve and adapt to the changing needs of the workforce, it remains steadfast in its commitment to creating a workplace that is inclusive, dynamic, human, and boldly forward-looking.
The bank's continued investment in local capability-building programs, regional and global talent development initiatives, and above-market benefits reinforces its dedication to empowering its employees and fostering a culture of growth and opportunity.
The future of HSBC Philippines is bright, built on a foundation of people, purpose, and a legacy of excellence.
“As we embark on our second century and a half, our unwavering commitment to our people remains the cornerstone of our success. By fostering a culture of empowerment, inclusion, and well-being, and by investing in our employees' growth and development, HSBC Philippines is not only building a thriving workforce but also shaping a brighter future for the Philippines,” shared Sandeep Uppal, CEO and Head of Banking.
This enduring legacy, built on a foundation of trust, innovation, and a deep understanding of the needs of its people, positions HSBC Philippines as a leading employer and a vital contributor to the nation's continued prosperity.
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